Claudia was very familiar with the process of purchasing a bank-owned property, which was critical to us. She was able to keep us on track, give us advice and answer all of our questions. Claudia made herself readily available to meet inspectors when we were unavailable. She went to the city hall to get information for us on the home. Anything we asked of her in connection with our due diligence she readily made herself available and assisted us. We purchase properties for investment, so it's critical to have someone on our team who can take some of the burden of gathering information off of our plate.